Terms and Conditions

TERMS + CONDITIONS

You must be the owner of a legitimate brick and mortar retail store or e-commerce site to participate in the Wholesale Program. Wholesaler must provide a valid tax ID number and a copy of resale license upon request.

All merchandise designs are exclusive to and copyrighted by Isobell Designs. All merchandise must be sold with the Isobell Designs tag attached: tag may not be removed at any time by Wholesaler. All advertising which includes Isobell Designs merchandise must include the Isobell Designs logo. Isobell Designs reserves the right to change these Wholesale Program Terms of Sale at any time and without prior notice.

MINIMUMS

A $200 minimum opening order is required with new accounts. All subsequent orders require a $100 minimum purchase.  All orders must be prepaid by credit card, money order or bank check. Returned checks will be charged a $50 administration fee.

RETURNS

Please check merchandise upon receipt. All returns must have prior authorization. A restocking fee of 10% will be applied to request for exchanges. Exchanges must be requested within 30 days of receipt of goods. Worn jewelry cannot be exchanged. Shipping and handling charges for returns and exchanges are the Wholesaler’s responsibility and are not refundable.

SHIPPING

All orders will ship in 2 to 4 weeks. You will receive an estimated shipping date for your merchandise by email. Orders are shipped FOB California. Isobell Designs ships USPS priority mail. Expedited shipping may be requested at an additional cost. All shipping charges are billed to the customer.

CANCELLATIONS

Order cancellations must be submitted to Isobell Designs by mail or email at least 2 weeks before the scheduled ship date.
Orders cancelled less than 2 weeks before the scheduled ship date will be charged a 15% restocking fee. An order is not considered cancelled until a confirmation is received by Isobell Designs.

PRODUCT QUALITY & COLOR STATEMENT

All merchandise is individually hand made. All measurements are approximate, and colors, shapes, and markings will vary slightly. Natural gemstones and vintage metals may vary in shape, size and color. All products are handmade by the designer and are inspected individually for imperfections before selling.

ORDERS

Visit our website isobelldesigns.com
Go to our ‘wholesale’ link on the homepage. Use passcode ‘isobellwholesale’ to access wholesale order page.

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